Frequently Asked Questions
What is a balanced training approach?
The best gift you could give is including your dog in your life. We believe that training your family companion to be the best they can be, requires bringing balance back to your relationship with your dog. We teach your dog to co-exist calmly so they can be included in your family activities, be around other dogs and enjoy life with you.
Our relationship based training is founded on achieving the right balance between exercise, mental stimulation, structure/boundaries and affection/praise. We use positive reinforcement in all of our training plans and we also believe it is okay to say no to your dog. Together we provide your dog the leadership and direction, with clear guidance that your dog can understand. Following a training plan does not mean you need to avoid any and all affection with your dog but it does require that you follow the training plan before giving affection, treats, and freedom to your dog. If you follow the balanced training plan provided you will see your dog’s unwanted behaviour resolved.
I am not sure what program is best for me and my dog?
Not to worry, this is where we come in! To get started please fill out a Contact Form and we will review the information and schedule an in person consultation. Our trainer will observe your dog's behaviours and discuss your goals with you. With this information our trainer will recommend the best suited program to achieve the goals you are looking for.
Can I reschedule booked private lesson appointments?
Absolutely! We understand that life can get busy and you may need to reschedule a booked lesson appointment. However consistency is very important during a training program and therefore we do like to see our clients regularly. We allow up to two rescheduled appointments per program & require 48 hours notice to reschedule a training lesson in writing via email. Failure to notify within the time frame above will result in a missed lesson.
Can I come visit my dog during a board and train?
It is not recommended that owners come to visit their dogs during our board and train program. We know that while your dog is with us it may feel like a long time, however they are learning a ton of life skills so they can be successful with you once they return home. We do provide social media updates so you can see photos and video of your dog while they are in our care.
What do I have to do when my dog returns home from a board and train?
Owner participation and consistency is key in ensuring that your dog maintains all the awesome skills they learned during our board and train program. We provide private lessons following completion of the program to transfer over the training and teach you how to work with your dog and a 60 day tailored plan for you to follow. It is recommended that you attend our exclusive training club which is included in your program for continued practice and support. This training club is chance for you to connect with us and we can assist you as you work with your dog and answer any questions you may have.
is there a GUARANTEE?
We provide owners with the tools & skills needed to sustain a calm, well behaved, well balanced family dog. Owner participation, commitment and consistency greatly affects the success of your dog's training. For this reason, it would be unethical for us to guarantee 100% success as we cannot guarantee your effort or willingness to continue to work with your dog. We strive to work with owners who we feel are absolutely committed to their dog's training and if you follow our suggestions and training plan, you will be successful. We value your business and are available to you after you have completed training with us for follow up support.